COVID-19 Traveller Update

Peace Bridge
Peace Bridge

COVID-19 Traveller Update

Info List Page Menu

COVID-19 Traveller Update

May 26th, 2020

It is a challenging time in the world as COVID-19 continues to impact our lives, our communities and travel world-wide.  

The situation around COVID-19 in Calgary is being effectively monitored, controlled and treated by the Public Health Agency of Canada and Alberta Health Services. These efforts are in collaboration with the World Health Organization and other international partners as new information around COVID-19 becomes available.

Our focus needs to be on taking care of our health and each other. We have compiled resources for up-to-date information regarding COVID-19 and how to take the necessary precautions, as well as how COVID-19 is impacting Calgary businesses and experiences.

Alberta has announced that it will be entering a phased approach to reopening the economy, with a limited amount of businesses being allowed to reopen on May 14th, 2020. Phase 1 launch is currently underaway, with updates for Phase 2 being closely monitored. Please check back for further updates on Phase 2. There is a significant amount of work happening behind the scenes to clarify the unknowns and to support businesses as they prepare to enter the first phase of reopening. The details we do have from the Province can be found in Alberta's full COVID-19 relaunch strategy. In Calgary, places like retail stores, clothing, furniture and books stores, farmer's markets, museums and art galleries and daycares have opened on May 14th, with some restaurants, bars, pubs and cafes will reopening on May 25, and they will operate at 50 per cent capacity. Hair salons and barbershops have also reopened on May 25 in Calgary.
 
Please see our list of restaurants, retail, attractions and things to do reopening around Calgary: https://www.visitcalgary.com/reopening

We are committed to keeping this information up-to-date to help travellers make the best possible decisions. 

Alberta Provincial Parks Update

Effective May 1, vehicle access to parking lots and staging areas in Alberta provincial parks and on public land is open. This means in addition to walking or biking in, you can also leave your vehicle in a designated parking space. The province has opened the online campground reservation system on May 14, allowing for bookings at select campgrounds starting June 1. Campsites will be limited to Albertans only, for the time being. Starting June 1, some Parks Canada places will begin to offer limited access and services while maintaining physical distancing measures. Information will be updated regularly.

The Latest Information you need to know About your Visit to Banff National Park

Parks Canada is working in collaboration with the towns, stakeholders and tourism organizations on an approach regarding the resumption of services in Banff National Park. The public is encouraged to stay close to home and avoid unnecessary travel to Banff National Park at this time.

Contact Alberta Parks or Public Lands with any questions or comments related to Alberta Environment and Parks response to COVID-19.
Supress from menu
No

Public Health Official Resources

Please refer to the following sources for the most current information around COVID-19:

Calgary Emergency Management Agency (CEMA) - Response to COVID-19 and information for Calgarians
For questions about City services or to report COVID-19 concerns, call 311
The Public Health Agency of Canada (PHAC) - COVID-19 outbreak update
Phone: 1-833-784-4397 (Interpretation services are available in multiple languages)
Email: phac.info.aspc@canada.ca
Government of Canada - Travel advisories and advice
Government of Alberta/Alberta Health Services (AHS) - COVID-19 information for Albertans
Destination Canada - Updates on the COVID-19 situation
Tourism Industry Association of Canada (TIAC) - Coronavirus current situation
World Health Organization (WHO) - COVID-19 outbreak information
World Tourism Organization (UNWTO) - COVID-19 Response: Putting people first
Destinations International - COVID-19 travel industry resource page
Supress from menu
No

Events Cancellations and Organization Closures

Event Cancellations and Postponements 

All public events have been cancelled until August 31, 2020 due to COVID-19. 

Please check with individual organizers to confirm the status of events in Calgary and refer to the City of Calgary for up to date information regarding closures, restrictions, and cancellations.
 
Stage 1 allows some businesses and facilities to resume full operations as early as May 25 with enhanced infection prevention and controls in place. The plan to move forward requires careful monitoring and respecting all guidelines outlined by the chief medical officer of health. Refer to the Government of Alberta for complete information regarding restrictions on businesses, and Alberta’s phased relaunch strategy for further updates.
Supress from menu
No

Hotels and Airline 

For hotel and airline inquires please contact the original booking source, or if you booked directly with the provider please visit the links below for updates and cancellation policies. 

Airlines

Accommodations

Supress from menu
No

Visitor Resources

Learn what to do if you recently returned to Alberta from outside Canada and refer to the Government of Alberta for updated travel advice.

As of March 25, Albertans are legally required under public health order to isolate for:

  • 14 days if they returned from travel outside Canada or are a close contact of someone with COVID-19
  • 10 days if they have any COVID-19 any symptoms which are not related to a pre-existing illness or health condition: cough, fever, shortness of breath, runny nose or sore throat

All travellers returning from outside Canada are:

  • legally required to isolate for 14 days, and
  • monitor for symptoms: cough, fever, shortness of breath, runny nose or sore throat
  • If you become sick during this time, you must isolate for at least 10 additional days from all other members of your household from the beginning of symptoms or until you are feeling well, whichever takes longer

Call Health Link 811 at the first signs of symptoms before going to a health care facility, unless severely ill.

Visit Alberta Health Services for more information on the novel coronavirus (COVID-19).

Supress from menu
No