As ultimate hosts, Tourism Calgary works with over 4,800 visitor-facing employees – also known as frontline ambassadors - to ensure visitors to Calgary have shareable, memorable experiences in our city.
To support these ambassadors, Tourism Calgary offers a variety of destination learning programs and tools that insure they are well informed about Calgary’s year-round offerings and capable of referring tailored experiences to visitors.
To support visitors – both in-person and online – Tourism Calgary offers robust visitor counselling services through channels like the online chat on visitcalgary.com, Facebook Messenger, direct email support and more.